At Valence, we use Arbor to communicate with parents, if you need any help using Arbor this page is the place to find it.
You can also visit the Arbor help pages for more detailed guides on the different aspects of Arbor - Arbor help pages (link opens in new window).
School Communication, Parent Portal & Parent App
All parents who supply us with an email address will automatically have their school letters sent home to one of the email addresses supplied.
If you want to get more out of Arbor though we recommend connecting to your Arbor account, to do this look out for the registration email that is sent out to. You can request this email by getting in touch with the school office if you have not received one.
It's important to know the difference between the two ways you can access Arbor:
- Arbor Parent Portal: This is the website version you access using a web browser (like Chrome, Firefox, Safari, Edge) on a computer, laptop, or even your phone's browser.
- Arbor Parent App: This is the mobile application you download to your smartphone or tablet from your device's app store (Google Play Store for Android, Apple App Store for iOS).
For more information and help accessing Arbor please visit the Arbor support page for logging in to the Parent Portal & Parent App Logging In to the Parent Portal & Parent App ( link opens in new window)
Online Payments
Trips and other Purchases
The ability to pay fro clubs, school trips and meals through Arbor will be coming soon.
Further Assistance
Below you will find links to each of the main sections of the Arbor help pages for guardians.
